trakAx

Here is the place to come if you are new trakAxPC and have questions about the software. If you require help or would like to talk to users about trakAxPC.

Hi

Thanks for downloading TrakAxPC

To get a better understanding of the problem you are experiencing could you please pass on the following details:

Operating System : XP Home, XP Professional, Service Pack
Vista - Home Basic, Home Premium, Ultimate,Business,

Computer: Manufacturer and model number, (For a laptop probably located on the under side of the device, for a desktop probably located on the rear).

CPU type, Amount of memory, Hard disc capacity - Available free disc space.

Environment:Are you logged on as an administrator of the computer or as a user with restricted privileges when using trakaxPC.

Thank you
Cormac
The TrakAx Team

Hi TrakAx

I love the look of your software and i was watching your site like a hawk for when it was released. Sadly in a giant case of Sods Law my home PC kicked the bucket and crashed. Just aswel really as i dont think it was powerful enough. Im getting a laptop for Christmas and one of the first things i want to do is download TrakAx. So this is just for me to find out what you thimk of the system and whether you think it will handle it

This what i know of the laptop off by heart, anything else you need to know i can look up.

Its a DELL Inspiron 1520

Windows Vista Home Premium
Intel Core 2 Duo Processor T5450 (1.66 GHz, 667 MHz FSB, 2 MB L2-cache)
15.4” Wide Screen WXGA (1280 x 800) Display with TrueLife™
2048MB 667MHz Dual Channel DDR2 SDRAM [2x1024]
250GB (5400RPM) SATA
Hard Fixed Internal 8X DVD+/-RW Drive including Software

Hope to hear back from you soon
TKnight

Hi Tknight

Thanks for keeping an eye on the TrakAxPC and what we are doing here.
I checked out the specification on your machine and I am glad to say
TrakAxPC will work perfectly with this machine. It is well within the system
requirements to run TrakAxPC!

I hope you enjoy using the software and please feel free to ask any questions or suggestions.
The team here are always happy to answer any questions you may have.

Please check out the tutorials available from the site to get the best out of TrakAxPC.
You can access them at the link below.
http://www.trakax.com/software/support/create_a_quick_mix/

We would love to see any mixes you come up with! You can share your videos and mixes here on the forum in Share Share Share section.

Also there will be a new free version of TrakAxPC available in Feb with new exciting additions!

Thanks again for your comments and hope you enjoy your new computer!!!!

Happy Holidays and Best Regards

Cormac
The TrakAx Team

TrakAx

Thanks that is great news that my laptop will be able to run TrakAx. Only problem is it arrived today while I am at work. My mum received it and has wrapped it up and put it under the Christmas Tree haha.

By the way it is great to see how helpful you guys are to people. Ive read some of the other posts and was just glad to see you taking a real keen interest in peoples problems and making the effort to help them. I know that if I have a problem or need help with anything you guys are there.

Well Done and I cant wait to download it.

Happy Christmas to everyone

TKnight

Hi,

I’ve just downloaded TrakAxPC and installed it without any problems. Getting it running is impossible. While the splashscreen shows ‘initialising Video Transitions’ a windows error message appears. I include a MS Word document showing these error messages. Browsing the internet learned that other programs have problems with the same dll file (qedit.dll)as well. So after renaming all existing qedit.dll files on my PC (even in the servicepacks) I was able to start the application but that was it. No inserting files, editing, etc… possible. Therefore...HEEELP.

The same problem has already been posted here, but I don’t find the solution here.

I have a:
Intel Pentium IV, 2.4Gh
1Gb Ram
Windows XP Pro SP 2
DirectX 9c
70Gb of free space on the harddrive
IE 7.0

Thanks.

Hi Robe

Thank you for your feedback and taking the time to send such a detailed report, we appreciate it. I will send this error message to the developement team and get back to you.

Thank you
Cormac Barry.

Hi Robe

I have been talking to the dev team. Ans they have a couple of suggestions.

As “QEdit.dll” is a DIrectX file it may be worth reinstalling the latest DIrectX runtime (9 Series) from Microsoft (http://www.microsoft.com/downloads/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en).

Failing that:
you should send us over a copy of his “qedit.dll” from the “Windows\System32” directory so we can have a look at it.

Also can you tell us what other multimedia applications you have installed on your machine.

Thanks

Cormac
The TrakAx Team

Hi,

Reinstalling DirectX didn’t work.

The multimedia applications I use, don’t have any problems with the dll. (Nero 8)

Included: qedit.zip containing qedit.dll

Regards,

RoBe

Hi Robe

Thanks for the feedback and sending the DLL. I will send it on the dev team now and see if they can find the problem.

Thanks again and best regards

Cormac

Hi Robe

The dev team have been looking at your error and the qedit,dll file seems fine.

we installed it on our test machine(XP) and verified its operation with trakax.
We also downloaded and installed the latest version of Nero. All worked fine.

To verify that the DirectX installation is ok you may run DxDiag.exe from Windows/System32 directory.
This will tell you if you are having problems with direct x.

Also attached to this post is a utility (graphedt.zip) we use it to load media files via DirectX -
Once you have run it Go [File -> Render Media File] to load a file and then hit the play button.

If both of these work we can discount an error with directX and we can explore further possibilities.

Thanks
Cormac

Hi Cormac

DXDiag: no problems, no errors
Graphedt: tried: avi, mpeg(2),mov, mp3(sound): all worked fine…

Regards,
RoBe

Hi Robe

Thanks for checking this. I will pass on the details to the dev team and get back to you.

Thanks

Cormac

I just downloaded and installed it.

I have accectly the same problem as RoBe with the ‘initialising Video Transitions’ and the qedit.dll file:

AppName: trakaxpc.exe AppVer: 2.0.108.0 ModName: qedit.dll
ModVer: 6.5.2600.2180 Offset: 0001b2af

My PC:
Intel Pentium 4 CPU 3,20Ghz
1Gb Ram
Windows XP Home 5.1.2600 - SP 2

I already checked the Divx etc.

? Plz help me too ?

greetings,
Marko (Netherlands)

Hi Ansjovis

Thanks for sending this on. The dev team is looking at the moment and working on a solution.

Hopefully we will have resolution on this soon.

best regards

Cormac

Hi Cormac,

I just found out that even Windows (R) does not escape from the evil qedit.dll.  I ‘ve tried Windows Moviemaker 2.1 (included in XP Servicepack 2) and ... same error as trakaxpc.  But the whole thing must be a combination of installed software.
I have an unused laptop.  I restored de OS completely (XP Home SP 1) then I installed trakaxpc. Ran it and.... it worked.  Then I upgraded the OS to SP2, included directX 9c and it kept on working.  Unfortunattely, this is, at the present, no option for my PC. 
Regards,

RoBe