trakAx

 
   
 
Trouble with 3GP files from a Sony Erricson Phone
Posted: 04 January 2008 04:13 PM   [ Ignore ]
Newbie
Rank
Total Posts:  5
Joined  2008-01-04

I have been experimenting with the 7 day trial of TrakAx, and it works wonders with the video files I have from my computer and my pocket pc, but when I try and do anything with the 3GP files from my sony erricson phone, the thumbnail shows up as a load of colourd garbage, and they dont play (theuy try to and you can hear static).

Any ideas??

I tried to attache a sample video file but it did not work

Profile
 
 
Posted: 04 January 2008 05:48 PM   [ Ignore ]   [ # 1 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi Halljames

Thank you for trying out TrakAxMobile.

I can’t say what the problem is at the moment. If you send one of the files in question to , I will have the dev team here have a look at it and see what the issue is.

Thank you for your feedback, we appreciate it.

Best regards
Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile
 
 
Posted: 22 January 2008 03:51 PM   [ Ignore ]   [ # 2 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi James

Thanks for the sending the file. We haven’t forgot about you. We are still looking into this issue and we should have an answer for you soon.

Thanks for your patience.

Best regards

Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile
 
 
Posted: 29 January 2008 03:55 PM   [ Ignore ]   [ # 3 ]
Newbie
Rank
Total Posts:  5
Joined  2008-01-04

Have you made any progress on this problem yet.  It is the one thing stopping me from sending you my MONEY smile

James

Profile
 
 
Posted: 29 January 2008 04:41 PM   [ Ignore ]   [ # 4 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi James

We have found an issue with the 3gp codec and are working on fixing this at the moment.
We will get back to you straight away once we have this fixed.

Best regards
Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile
 
 
Posted: 13 March 2008 10:22 AM   [ Ignore ]   [ # 5 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi James

We have released a new version of trakAxMobile for QVGA PPC devices(version 1.42) that includes the fix for 3gp files from a Sony Erricson phone. This new release also includes video optimisation for the application. You can download an evaluation version of the product from

http://www.trakax.com/software/mobile/trial_version/

Best regards and I hope you enjoy using it.

Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile
 
 
Posted: 13 March 2008 10:32 AM   [ Ignore ]   [ # 6 ]
Newbie
Rank
Total Posts:  5
Joined  2008-01-04

How soon will a VGA version be released, or at least a VGA compatible version?

Profile
 
 
Posted: 13 March 2008 10:37 AM   [ Ignore ]   [ # 7 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi James

We released a VGA version of the application yesterday as well. There is a evaluation download available from the link I sent you as well.

best regards
Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile
 
 
Posted: 13 March 2008 11:38 AM   [ Ignore ]   [ # 8 ]
Newbie
Rank
Total Posts:  5
Joined  2008-01-04

Thank you very much.  I have give it a test, and it works brilliantly, in VGA, with my 3gp files from my sony erricson phone.

Thank you very much.  I have just purchased it as well smile Very happy customer.

Profile
 
 
Posted: 13 March 2008 11:43 AM   [ Ignore ]   [ # 9 ]
Administrator
RankRankRankRank
Total Posts:  224
Joined  2007-07-30

Hi James

That is great!!! Thank you very much! I hope you enjoy using it and if you have any questions, please do not hesitate to contact us.

Best regards

Cormac

 Signature 

Cormac - the TrakAx.com Team
--------------------------------------
http://www.trakax.com | PC | MOBILE | CONTENT

Profile