trakAx

I have a problem loading up one of my trakax files and it keeps showing that “send error report”
for my windows xp..

Hi RedCom,

Sounds like the application closed on you. Did this happen when you tried opening up a particular file format? When you dragged it into the Mixing Screen? Or is happening when you try and open a mix you have already saved?

Cheers
Cormac

Cant access effect properties

when i add an effect, then right click on that effect and select “effect properties” it pops up a window saying “this object does not appear to have a parameter set”. it says this for all effects.

pls help!!

Hi Cram

Thanks for pointing this out to us. We have been working all morning on finding out what the issue is. We are sure that this has occurred recently from an automatic update from Microsoft. Which one we are not quite sure yet. The strange thing is that it is only happening on 1 machine here running Vista. While other machines using Vista are fine. We are working very hard to pinpoint the issue and will get back to immediately with a solution.

Thanks Again

Cormac

Cormac - 25 September 2008 01:49 PM

Hi Cram

Thanks for pointing this out to us. We have been working all morning on finding out what the issue is. We are sure that this has occurred recently from an automatic update from Microsoft. Which one we are not quite sure yet. The strange thing is that it is only happening on 1 machine here running Vista. While other machines using Vista are fine. We are working very hard to pinpoint the issue and will get back to immediately with a solution.

Thanks Again

Cormac

i dunno if this helps but here are my specs.

Intel Core2 Duo (T5850 @ 2.16Ghz - 667Mhz FSB)
3GB Nanya Technology RAM (2GB x 1GB dual channel PC2-5300 - 333mhz)
Radeon Mobility HD 3650
onboard sound
Windows Vista Home Premium SP1 (32 bit)

cant think of anything else that might have an effect on this issue.. let me know though.

Hi Guys

I havent posted for a while but have been checking back since March 08 hoping for the newer release which covers my original “error message”

Quote:
I am wondering when the next release is ready.  I am still getting the “AppOpts Module error” (Issue 5)and am not technical enough to do the re-mapping of My Documents from Network Drive drive to local disk.
END

Just wondering if i have missed the fix/new version??

Thanks in advance.

Hi Dino

We haven’t released the new version with this fix yet. We hope to have a new version with a fix for this issue in the very near future. I will e-mail you when the new version is released.

Thanks for your patience.

Best regards

Cormac

if you try to highlight and then copy/paste a selection of a track while you have a loop region active, the paste will not go through.  took me a while to figure what was going on..

edit: i just accidentally tried to do this again (force of habit) and it worked.. not sure what the difference was last time.

Hi Cram

We are looking into and changing the copy and paste functionality for the next release. We know what is happening with your issue and there is a fix in place for the next release.

Cheers
Cormac

I have found a problem with file management in TrakAxPC.

I usually create a folder in Documents for each AV.

The folder contains all the images, titles, audio files and the finished mix.
This works perfectly OK.

The problem arises when I copied a folder to my external drive for permanent storage.
When I deleted the original folder on my laptop hard drive I found that the program couldn’t then find the files in the copied folder, just the transitions and volume envelopes.
Luckily I had another copy in a different folder.

Is this a program issue or am I doing something stupid (probably )? 

Ivan

Hi Ivan

What is happening is that .txm file is looking for the files and their location that where used to create the mix. If you have moved or deleted the files, the .txm file does not know where to look for the files that were used to create the mix.

Therefore the mix will not open.

If you save the mix as an archive file (see screenshot) the mix will be saved as a .tarc file. The .tarc file saves the mix and all the media used in the mix. When the .tarc file is opened all the media that is used in the mix will open up with it.

We are hoping to put in a browse for files feature in future releases.

Best regards

Cormac

Thanks Cormac.

Will try it.
I thought it would be something simple.

Unfortunately I could not find any reference as to what ‘Archive’ does.

Ivan