trakAx.com

Howdy! I purchased Trakax a while back but couldn’t figure out some basic things so put it down. I’ve come back to it and am hoping you can help me out.

When I import an AVI movie into the mixing window and click play, the Video output window does not play the video and the scrubber thingie that’s supposed to move along the timeline is not moving either. The only thing that’s actually happening is the tab in the Mixing Window is blinking.

Please help! I’m trying to get my son’s project done for school tomorrow morning. I’ve been messing around with this issue all evening and it’s been such a time-waster.

Hi jenniferljl

thanks for the post and purchasing trakAxPC

In regards to your playback issue and the playbar flashing,this can sometimes happen if the soundcard is not selected in the application.

To fix this in trakAxPC go to Options in the Main Toolbar and select “Mixer Configuration” (see screenshot attached)and then in the drop down box select the sound card you are using for playback( see screenshot).

Then click ok.

Hopefully when the correct device is selected, this will solve your issue.

You may need to close down the current mixing screen and open up a new one (make sure the mix you are working on is saved).

If you want to make sure this doesn’t happen again, select Tools > Sounds and Audio Services in the main toolbar and then in the playback window select the device that you use for your audio playback so this will not happen again.

I hope this answers your query, but please drop us a line at any stage if you require any further information.

Thanks,

Cormac

this update is really great