trakAx

New user to TrakAx, getting ym head around it so far, but have had an odd issue.

Installed on laptop (i5, 4GB, Win7 64bit), runs perfectly fine, no issues.
Installed on my desktop (C2D 6600, 4GB, Win7 64bit) and it ran fine for a couple of days, but now it loads, I can add media to the timeline etc, but when I hit play nothing plays at all, no sound, no video. No error messages.

I removed the program and reinstalled but same issue.

Anyone else had this ?

I’ll probably remove it again and flush it out of the registry as well in a day or so if no luck…

TIA

Hi xpdnz

Thanks for your post and sorry you are experiencing this issue.

This is more than likely a soundcard issue and how the application is reading it.

We have a sticky post on this on the forum with a solution.

To fix this in trakAxPC go to Options in the Main Toolbar and select “Mixer Configuration” (see screenshot attached)and then in the drop down box select the sound card you are using for playback( see screenshot).

Then click ok.

Hopefully when the correct device is selected, this will solve your issue.

You may need to close down the current mixing screen and open up a new one (make sure the mix you are working on is saved).

If you want to make sure this doesn’t happen again, select Tools > Sounds and Audio Services in the main toolbar and then in the playback window select the device that you use for your audio playback so this will not happen again.

I hope this answers your query, but please drop us a line at any stage if you require any further information.

Thanks,

Cormac

Looks like you hit the nail on the head

Thanks for that