trakAx.com

I installed the program on my Dell with a Core i7, and Windows Vista 64 bit, and it will not start. I get an error that says “Cannot create app data path”.

Any suggestions? I restarted the computer, uninstalled and reinstalled, and keep getting the same error.

Hi kwrightvt

Thanks for you mail.

This is a new issue and something we have never seen before. When the application installs it writes some information to the APP data folder.

Can you make sure you have permissions to install the application (right click on it and select install as Administrator)

Also try and download the application from another browser like Firefox or Chrome to make sure it has nothing to do the download and that it is fully downloading correctly.

Best regards

Cormac