Hi - thanks for your message.
The Error that you are receiving is an issue with your PC and not with the trakAxPC application (most likely a QEdit error). Until this issue is fixed, you will experience the same issue with almost all video editing applications. The solutions below are for Windows Movie Maker, but if you get this PC issue resolved, this will also work for trakAxPC.
I have done some research on some on the QEdit.Dll errors and have attached some solutions below:
Option 1 - Rename Intervideo
I’ve seen people run into this problem with applications installed from InterVideo. (This isn’t a bug in InterVideo’s application - it’s a Microsoft bug it’s just that InterVideo
applications can install a bunch of DirectShow filters). In this case you would go to your “C:\Program Files\InterVideo” directory and rename “InterVideo” to something like “TempInterVideo”. Then start MovieMaker. Once it has launched, close it down and rename “TempInterVideo” back to “InterVideo”.
Option 2 - Update your codec Pack
Some Users who are experiencing this QEdit issue find that by completely updating their codec pack they can overcome this issue. Installing K-Lite Doce Pack - http://filehippo.com/download_klite_codec_pack/ and the VLC Media Player can work - http://filehippo.com/download_vlc/
There is a site called PapaJohn - http://www.papajohn.org/MM2-Issues-Acceleration-and-Codecs.html - which deals with the most common Windows Movie Maker crashes which may also help.
I think that Option 1 should solve the issue you are experiencing. If you are still having issues, please do not hesitate to contact me at any time and we will look into finding another solution.